PRIVACY POLICY
1. General
This website emersonten.com is operated by: Osaühing Emerson TEN
Registry code: 10990529
Address: Jaamaküla tee 3, Olustvere alevik, 70401 Põhja-Sakala vald, Viljandi maakond, Estonia
Email: info@emersonten.com
We are the data controller responsible for the personal data described in this policy. This policy explains what personal data we collect, why we collect it, how we use it, and what rights you have under the EU General Data Protection Regulation (GDPR) and Estonian data protection law.
2. What data we collect
We collect personal data in two ways: when you contact us through a form on our website, and automatically when you browse the site.
Data you give us through contact forms. When you submit a contact form, we collect the information you enter, which may include your name, email address, phone number, company name, and the content of your message. You provide this data voluntarily. If you do not provide it, we may not be able to respond to your enquiry.
Data collected automatically. When you visit the site, certain technical data is collected automatically through cookies and similar technologies, and through our website analytics. This may include your IP address (often shortened/anonymised), browser type and version, device type, operating system, the pages you view, the date and time of your visit, and how you arrived at the site. See the "Cookies and analytics" section below for details.
3. Why we use your data and the legal basis
We process your personal data for the following purposes:
1. To respond to your enquiries submitted through contact forms — legal basis: our legitimate interest in answering messages and maintaining contact with clients, partners, and interested parties (GDPR Article 6(1)(f)), and/or taking steps at your request (Article 6(1)(b)).
2. To operate, secure, and maintain the website — legal basis: our legitimate interest in keeping the site available, functional, and protected against abuse and attacks (Article 6(1)(f)).
3. To understand how the website is used and improve it through analytics — legal basis: your consent, where required, given through our cookie/consent settings (Article 6(1)(a)).
Where we rely on consent, you can withdraw it at any time (see "Your rights" below). Withdrawing consent does not affect processing that took place before withdrawal.
4. Cookies and analytics
A cookie is a small text file stored on your device when you visit a website. We use cookies and similar technologies for the purposes described below.
We use the following types of cookies on our website:
1. Necessary cookies: These cookies are essential for the basic functioning of the website and allow you to navigate the site and use its features. They do not collect personal information.
2. Functional cookies: These cookies allow us to remember your preferences and improve the functionality of the website.
3. Analytics cookies: These cookies help us collect information about how visitors use the website — such as which pages are viewed and how visitors move through the site — so that we can improve and tailor our content. Some analytics data may be processed by third-party service providers on our behalf, and may be transferred outside the European Economic Area with appropriate safeguards in place.
You can control or delete cookies through your browser settings, and refuse or block cookies at any time. Blocking some cookies may affect how the website functions. Where a cookie consent banner is shown, you can manage your preferences there.
5. Who we share your data with
We do not sell your personal data. We share it only in the following circumstances:
1. Service providers (processors) who help us run the website and process data on our behalf — for example our website hosting provider, and the providers of the analytics and plugin services described above (such as Google). These providers may only process your data on our instructions and are bound to keep it secure.
2. Authorities or third parties where we are required to do so by law, or to establish, exercise, or defend legal claims.
Some of our service providers (for example Google) may process data outside the European Economic Area. Where this happens, we ensure appropriate safeguards are in place, such as the European Commission's Standard Contractual Clauses.
6. How long we keep your data
We keep personal data only for as long as necessary for the purposes described in this policy. Processing of personal data according to the purpose of processing:
Purpose of processing – security and safety. Maximum retention period of personal data – according to the deadlines specified by law.
Purpose of processing – customer management. Maximum retention period of personal data – according to the deadlines specified by law.
Purpose of processing – financial activity and accounting. Maximum retention period of personal data – according to the deadlines specified by law.
Purpose of processing – marketing. Maximum retention period of personal data – according to the deadlines specified by law.
7. How we protect your data
We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, or misuse. These include website security measures, restricted access to data, and use of reputable service providers. Please note that no method of transmission over the internet is completely secure.
8. Your rights
Under the GDPR you have the following rights regarding your personal data:
1. Access — to obtain a copy of the personal data we hold about you.
2. Rectification — to have inaccurate or incomplete data corrected.
3. Erasure — to have your data deleted in certain circumstances.
4. Restriction — to ask us to limit how we use your data in certain circumstances.
5. Objection — to object to processing based on our legitimate interests.
6. Data portability — to receive certain data in a structured, machine-readable format.
7. Withdrawal of consent — where we rely on your consent, to withdraw it at any time.
To exercise any of these rights, contact us at info@emersonten.com. We will respond within the timeframe required by law.
If you believe we have handled your personal data unlawfully, you have the right to lodge a complaint with the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon), website https://www.aki.ee/en, email info@aki.ee.
9. Final provisions
These data protection terms have been drawn up in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), the Personal Data Protection Act of the Republic of Estonia, and the legislation of the Republic of Estonia and the European Union.
The data processor has the right to amend these data protection terms in part or in full, notifying data subjects of the changes through the website emersonten.com
